(423) 472-5580
When this happens, don’t panic. At Norris Towing, we understand how stressful this situation is, and we’re here to turn it around quickly. We provide Cleveland, Tennessee’s fastest, safest, and most reliable professional lockout service. Our friendly technicians are available 24/7, ready to respond with the right tools and expertise to get you back into your vehicle without a single scratch, so you can get back to your life with minimal disruption.
Your first instinct might be to try and solve the problem yourself. You’ve seen it in movies—a little wiggling with a coat hanger and the door pops right open. Unfortunately, the reality is very different and can lead to very expensive mistakes. Before you reach for a makeshift tool, consider the risks of common DIY methods.
The Coat Hanger or “Slim Jim”: Modern vehicle doors are incredibly complex. They are packed with sensitive wiring for your windows, speakers, and electronic locks, as well as sophisticated anti-theft mechanisms. Forcing a piece of metal into the door cavity is a recipe for disaster. You are far more likely to damage the delicate weather stripping, scratch your paint and window tint, or even sever a wire than you are to actually unlock the door. This can turn a simple lockout into a costly electrical repair.
Breaking a Window: In a moment of desperation, this can seem like the “easiest” option. However, the cost of replacing a car window, especially a side window with integrated electronics or special tinting, is almost always significantly higher than the cost of a professional lockout service. Not to mention, you’ll have to deal with the safety hazard of broken glass and the inconvenience of driving a car that’s exposed to the elements until you can get it repaired.
The smartest, safest, and most cost-effective solution is to make one quick phone call. A professional lockout service from Norris Towing resolves the problem in minutes, guaranteed.
When you call Norris Towing, you’re not just calling for a service; you’re calling for a solution. We’ve streamlined our process to be as fast and stress-free as possible. Here’s what you can expect:
Step 1: A Quick & Friendly Phone Call Your call will be answered by a friendly, local dispatcher who understands you’re in a tough spot. They will calmly gather the necessary information—your precise location in the Cleveland area and the make and model of your vehicle—and immediately provide you with an accurate estimated time of arrival (ETA).
Step 2: Rapid Dispatch and Arrival Because we are a dedicated Cleveland, TN, company, our technicians are already on the road in our community. This local advantage means we can dispatch the closest available technician to you immediately, ensuring much faster response times than a national service that relies on scattered contractors.
Step 3: The Right Tools for a Damage-Free Job Our technician will arrive with a set of specialized, professional-grade tools designed specifically for vehicle lockouts. These are not coat hangers or slim jims. We use tools like inflatable air wedges to create a small, safe opening and long-reach tools that are designed to delicately manipulate the interior door handle or lock button without ever touching your vehicle’s paint or interior panels.
Step 4: Gaining Access with Skill and Precision This is where professional training makes all the difference. Our technicians are experts in their craft. They will use their specialized tools with precision to unlock your vehicle, usually in just a few minutes. You’ll be amazed at how quickly and safely they can get your door open.
Our expertise isn’t limited to standard passenger cars. The team at Norris Towing has the tools and training to handle a wide variety of lockout situations.
All Cars, Trucks, and SUVs: No matter what you drive—a Ford F-150, a Honda Civic, a Toyota RAV4, or a luxury sedan—we have the experience to unlock it without damage.
Commercial Vans and Work Trucks: We are proud to help other local businesses. If one of your employees locks the keys in a company van or work truck, we can quickly resolve the issue to minimize downtime and keep your business moving.
Semi-Trucks and Commercial Rigs: Our capabilities extend to heavy-duty vehicles. We have the specific tools and knowledge needed to handle lockouts on semi-trucks, a service many smaller providers can’t offer.
Broken Key Extraction: If your key has broken off inside a door lock or the ignition, don’t panic. In many cases, our technicians can expertly extract the broken piece, saving you from a costly lock replacement.
Our #1 Priority is a Damage-Free Guarantee: This is the most important promise we make. We treat every vehicle as if it were our own. Our methods are proven to be safe for your vehicle’s locks, paint, windows, and electronics.
True 24/7 Availability: You can’t schedule a lockout. It can happen at 2 PM on a Tuesday or 2 AM on a Sunday. That’s why our team is on standby 24 hours a day, 7 days a week, including holidays, ready to help.
The Fastest Response Times in Cleveland: Our local focus is your advantage. We are your neighbors, and we can get to any location in Cleveland and Bradley County faster than anyone else.
Trained, Vetted, and Professional Technicians: When you’re in a vulnerable situation, you want to know you can trust the person coming to help. Our technicians are not only skilled but also courteous, professional, and have undergone thorough background checks for your peace of mind.
A One-Call Solution: Sometimes a lockout is part of a bigger issue. Keys locked in the car… with a dead battery? We can unlock your car and then provide a jump start. We are a full-service roadside assistance company ready to handle any challenge.
Not at all. Our professional tools and techniques are designed to bypass the electronics completely. We manipulate the mechanical components of the lock, just as your key would, which does not affect the alarm system or electronic lock integrity.
Once our technician arrives on-site, most standard vehicle lockouts can be resolved in just a few minutes.
Yes. In most cases, we can first gain entry to the main cabin of the vehicle and then access the trunk via the internal release latch. For vehicles without this feature, we have other specialized techniques to address trunk lockouts.
Absolutely! Our technicians use specialized tools and proven techniques that are designed to unlock vehicle doors without causing any damage to your locks, windows, or paint.